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Wildcard Report

View data for specially routed interactions.

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Wildcard/Preferred Agents > Wildcard/Preferred Agents Report
Enter minimum criteria


Report Template	Wildcard/Preferred Agent Report
Period	e.g. Yesterday
Times	e.g. 8:00am to 5:00pm
Group by	e.g. Date
Extension / Queue Number	e.g. 5700

Add Wildcard: Any Wildcard routes you have created
Press Preview Icon from toolbar to view report

Export, save or schedule

Press Export in Preview toolbar to export as a document (e.g. .pdf, .xlsx)
Press Save in Reports interface to save your inputs in the Templates cache
Press Schedule in Reports interface to automatically send reports by email or network share via the Scheduler

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